[resolved] Quickbooks Desktop no longer working after 26.1.2 upgrade

Discussion in 'Windows Virtual Machine' started by ChrisR46, Nov 17, 2025.

  1. RichardF23

    RichardF23 Junior Member

    Messages:
    12
    FYI, when the problem occurred for me all of the QuickBooks files were in the VM's local C: drive and the problem has already been identified as being caused by the November 2025 Windows 11 update which was incompatible with Parallels v21.1 or later. This has nothing to do with shared folders or drive mappings or with Windows permissions to the file location or with the file not being in the local VM C: drive. See https://kb.parallels.com/en/131061
     
  2. MattK15

    MattK15

    Messages:
    1
    Hey all,
    Helping my mother-in-law get QB Pro 2021 installed in Parallels and running into an ever-loading activation screen which I'm chalking up to this bug. She was running 26.1 initially. Steps taken:
    1. Switching emulation to Very Strict and rebooting the VM, no resolve.
    2. Downgrading to 26.0.1 and re-activating did not resolve either (tried both default and very strict emu)
    3. Ran QB as Administrator in all situations.
    4. Windows Firewall was disabled the entire time.

    Anything else I'm missing that's worth a try? I have an IT background and even I'm stumped! Hoping to see Quickbooks mentioned in the changelog on Parallels 26.1.3.... o_O
     
  3. RichardF23

    RichardF23 Junior Member

    Messages:
    12
    Unfortunately, the 26.2.0 update doesn't mention anything about fixing this interaction bug with the Windows update that breaks opening company files in QuickBooks Desktop. So after downgrading, you have to skip/ignore their upgrading request. You also need to turn off automatic updating in the Parallels Desktop - Preferences... - General - "Check for updates automatically". I suggest turning off Windows "Virus & threat protection settings" - "Real-time protection" since I find that having that on can significantly slow down installations. I don't know about activation, however, but it's worth a try.
     
  4. Maxim Rasulov

    Maxim Rasulov Staff Member

    Messages:
    87
    Hello everyone,
    We've released 26.2.1 update that addresses this issue. Feel free to update your Parallels Desktop, and let us know your feedback.

    Thank you.
     
  5. RichardF23

    RichardF23 Junior Member

    Messages:
    12
    I installed the 26.2.1 update and my company file loaded properly so this appears to be working. Thank you for fixing it.
     
  6. helixloop

    helixloop Bit poster

    Messages:
    9
    Worked for me. Updated Parallels to 26.2.1, updated Windows 11 to the latest, ran QuickBooks Desktop Pro Plus 2024.
    Loaded Company file fine. Before would get stuck on open.
     

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