perpetual license now requires a paid upgrade?

Discussion in 'Licensing and Activation' started by michaelc98, Jan 22, 2026 at 7:37 AM.

  1. michaelc98

    michaelc98 Bit poster

    Messages:
    2
    Hi

    I have a perpetual license, purchasing desktop 18 for MAC. I went to connect to windows yesterday and was met with window requiring software upgrade. But the software upgrade required me to purchase the new version.

    I'm confused as I was intending to avoid this with the perpetual license. I appreciate that may mean being stuck on an older version but didnt' forsee this scenario.

    any help is greatly appreciated

    thank you

    mike
     
    michaelc98, Jan 22, 2026 at 7:37 AM
    #1
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    108
    Hello @michaelc98,
    Thank you for your message.
    From what we could see, you have tried activating the license on a device running macOS 26.
    Please note that Parallels Desktop 18 is not compatible to run on macOS Tahoe (26) OS.
    You may learn more from the below compatibility KB article:
    https://kb.parallels.com/114381
    Given you have the latest macOS, you may purchase a Permanent Upgrade key at a discounted price from the online store:
    https://www.parallels.com/products/desktop/buy/
    Thank you.
     
    Adarsh Jeetun, Jan 22, 2026 at 7:38 PM
    #2
  3. michaelc98

    michaelc98 Bit poster

    Messages:
    2
    Adarsh/team,
    thank you for your response.
    hmmmm, I appreciate the approach, but I am in severe sticker shock w the price.
    I go to the link, wanting to do one time purchase and presented w a cost of $220?!?!??!?!?!?!?
    I'm struggling to understand how that makes sense.
     
    michaelc98, Jan 27, 2026 at 9:41 AM
    #3

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