Logout (Appears to be stuck)

Discussion in 'Parallels Toolbox for Mac' started by LukeF2, Mar 2, 2026.

  1. LukeF2

    LukeF2 Bit poster

    Messages:
    2
    Hello, I am trying to logout of Parallels Toolbox because I logged into the wrong account but every time I click on my email with the down arrow it does nothing and it doesn't seem that there is any other way to log out, I even tried uninstalling. I am on a M1 Max Macbook pro thanks.
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    429
    Hello @LukeF2
    We have made some changes.
    Kindly check again.
    Thanks!
     
  3. JohanB2

    JohanB2 Bit poster

    Messages:
    3
    Hi,

    I have the same problem Just reinstalled the latest version of Parallels Toolbox (7.1.0 (5405)), but when i click my account mailadres in "Accountws & Licenses" nothing happens.

    Regards, Johan
     
  4. JohanB2

    JohanB2 Bit poster

    Messages:
    3
    Hi Parallels, would yo be so kind as to point to a solution? I entered a wrong mailadres and now toolbox is unusable for me. I can't log out in any way.
    Tried removing the app, and all stuff in libraries/containers, but it keeps remembering the wrong mailadres.
    The pull down arrow next to the mailadres does not work in Safari.
    Regards, Johan
     
  5. WesleyT4

    WesleyT4

    Messages:
    1
    I'm having the same issue. Unable to change accounts in "Account & License". I'm on MacBook Air M5.
     

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