Atas support in Windows

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by MichaelK137, Apr 27, 2026.

  1. MichaelK137

    MichaelK137 Bit poster

    Messages:
    1
    Howdy all,
    After a recent Parallels update, I'm getting this error when launching the new HeatMap beta in Atas on Windows:
    I contacted ATAS for support, and all they said was: Try to reinstall the Vulkan Driver.

    Since I'm running Parallels, how can I get Vulkan support? or does anyone know of a work-around? upload_2026-4-27_9-29-31.png
     
    MichaelK137, Apr 27, 2026
    #1
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    488
    Hello @MichaelK137
    We have created a support ticket to assist you further.
    Regards,
     
    Trishna Oobeyram, Apr 30, 2026 at 7:08 PM
    #2
  3. HostingM1

    HostingM1

    Messages:
    1
    I have the same issue,
    ¿Is there any way to fix it or get a workaround?

    I have Parallels Desktop Pro Edition 26.3.2 (57398)
    MacStudio M1 Max with macOS Tahoe 26.4.1

    error.png
     
    HostingM1, May 1, 2026 at 11:42 AM
    #3

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