Cancel Subscription

Discussion in 'Licensing and Activation' started by MoritzM1, May 12, 2026.

  1. MoritzM1

    MoritzM1 Bit poster

    Messages:
    1
    Hi Support,
    I tried to cancel auto renewal of our licenses but it's not showing up under our subscription and i am not able to manage it.
    Can you please cancel all auto renewal? it had been renewed recently.
    The product is Parallels Desktop for Mac and Parallels Toolbox. Please let me know if you need more details.
    Thanks
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    503
    Hello @MoritzM1
    Please note that we have disable the auto-renewal on your subscription associated with your email.
    Regards,
     
  3. AshwaniD

    AshwaniD

    Messages:
    2
    My license was renewed and charged to my credit card without my approval. There is no direct method of removing your stored credit card information, This is so unethical. How can such a large organisation gets away with this kind of unethical things?
     

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