Cancel subscription

Discussion in 'Licensing and Activation' started by paulo.bruno1gmx.de, May 16, 2026.

  1. paulo.bruno1gmx.de

    paulo.bruno1gmx.de Bit poster

    Messages:
    2
    Hi Support,
    I tried to cancel auto renewal of our licenses but it's not showing up under our subscription and i am not able to manage it.
    Can you please cancel all auto renewal? it had been renewed recently.
    The product is Parallels Desktop for Mac and Parallels Toolbox. Please let me know if you need more details.
    Thanks
     
    paulo.bruno1gmx.de, May 16, 2026
    #1
  2. paulo.bruno1gmx.de

    paulo.bruno1gmx.de Bit poster

    Messages:
    2
     
    paulo.bruno1gmx.de, May 17, 2026 at 12:32 AM
    #2
  3. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    512
    Hello @paulo.bruno1gmx.de
    Kindly note that we have disable the auto-renewal on your subscription.
    Regards,
     
    Trishna Oobeyram, May 21, 2026 at 8:07 PM
    #3

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