Lost Upgrade Key after Upgrading to Leopard

Discussion in 'Installation and Configuration of Parallels Desktop' started by Kaiousama, Jan 29, 2008.

  1. Kaiousama

    Kaiousama Bit poster

    Messages:
    1
    Can't find "Activation Key" to register my copy of Parallels

    I bought the original Parallels a few years ago, and I have that key still, but about a month ago I upgraded to 3.0, the day I did a clean wipe and installed Leopard. I got Parallels 3.0 up and running, but I recently noticed I can't update. I can't find my key to register this copy and would like to know how I can solve this issue to download the latest updates.
     
    Last edited: Jan 29, 2008
  2. Tom W

    Tom W Junior Member

    Messages:
    13
    I'm in the same situation as you. No reply yet to my post asking the same question (and I didn't find any in a search either).
     
  3. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,
    Kaiousama,
    please check your PM.

    Tom W,
    I have found only your key for Parallels Desktop 2.x. If you purchased Parallels Desktop 3.x Upgrade key, please send me via PM the e-mail address you have used when purchasing and the information on how did you purchase this key.

    Best regards,
    Stacey
     
  4. Dimitri LaBarge

    Dimitri LaBarge Bit poster

    Messages:
    2
    Need 2.0 key

    Hi. I was upgrading my system to a new Mac Pro, and was trying to install 3.0 - however, I seem to have misplaced my old 2.0 key so I can complete the installation. Can you possibly forward this to me as soon as possile? The e-mail on the account should be dimitril@sprynet.com.

    Thanks!


    Dimitri
     
  5. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Dimitri,
    I have found only your Parallels Desktop 3.0 Upgrade key. Please tell me how did you purchase your Parallels Desktop 2.x key.

    Best regards,
    Stacey
     
  6. Dimitri LaBarge

    Dimitri LaBarge Bit poster

    Messages:
    2
    Hi Stacey,

    The key was included when I purchased my original MacBook Pro from Mac Authority in Nashville, TN, and registered under my name.
     
  7. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Dimitri,
    please contact our OrderSupport at order-support@parallels.com regarding this issue.
    If possible, provide them with a copy of your invoice.

    Best regards,
    Stacey
     

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