Help! Windows XP Pro install stuck in black screen!

Discussion in 'General Questions' started by jad376, Jan 9, 2008.

  1. jad376

    jad376 Bit poster

    Messages:
    4
    Hey everyone, this is my first post. I joined last night after experiencing major problems installing a brand-new copy of XP Pro on my MacBook Pro with Parallels 2. I got Parallels for Christmas and I decided to try to install it as soon as possible rather than using Boot Camp after I upgrade to Leopard. I've never partitioned my hard drive before.

    The installation ran normally the first time until Parallels prompted me to insert the Windows XP disc. Windows went through the typical blue-screen installation screen normally (although I've never done this before, so how do I know?)...until a few minutes in, when it arrived at this blank screen and just...stopped.

    Yes, stopped.

    http://i1.tinypic.com/6pjj70l.png


    I clicked "refresh".

    Nothing.

    I restarted my computer.

    I restarted the virtual machine in Parallels.

    Still Nothing.

    Then, faced with no information in the instruction manuals or in this forum (at least that I could find) on this error, I uninstalled Parallels using the uninstaller provided. Then I used AppZapper to remove the rest of the components apparently remaining.

    Then I restarted again...then re-installed Parallels in Typical mode rather than Express.

    I inserted the Windows CD again...and...

    ...got the same exact black screen.

    When the virtual machine is stopped, it reads as "Suspended" in Parallels.

    ...

    Do I have to go upgrade to Leopard and use Boot Camp, or does this mean Boot Camp won't work? Or do I have a bad copy of Windows? Microsoft tech support chats are not available unless you have some code that is only accessible once you've installed Windows!

    Help!


    -Joe
     
  2. Alicia

    Alicia Parallels Team

    Messages:
    683
    Hello,

    please, try to make an image of your OS installation CD and install Windows from using the image. For more information, please, see this article.
     

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