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What error are you seeing during manual enrollment?
Hi, you may receive this error is a Mac refuses an SSH connection (SSH server is down or blocked by a firewall).
Can you PM me with your account details so I could follow-up with David?
I think it would make sense to contact your SE (are you working with David or Craig) so they could take a look at your system.
you mentioned that you are installing via script, but what about actual enrollment, how it is done?
Parallels Mac Management plug-in does not require PKI infrastructure.
Please PM me with your email and one of our sales reps will contact you...