Separate names with a comma.
We have reset the Parallels Desktop 11 key in your account.
We have reset the activation key. Please follow the instructions below: 1. Quit Parallels Desktop, then try to activate after launching it again....
If you have a legacy license and when you try to use it getting an error "the key is business key" then you are trying to use a legacy key to...
We have initiated a refund for an upgrade. You can purchase a full license and use it.
You cannot use upgrade if you have not purchased Parallels Desktop previously. You have to get a refund and purchase a full version.
We are unable to see any products purchased or registered with the current account. Reply to this thread with the first 12 digits of the...
If you are using Parallels Desktop 11 or above it will be registered with your Parallels account. If you visit my.parallels.com and use the...
We request you share the screenshot of the window which is requesting you for a key to check and advise.
We request you share the screenshot of the error you are getting when you try to activate and also the screenshot of "msinfo32" window displaying...
We have reset the activation key. Try to use it again and check.
We have initiated a refund for the renewal. If you wish to use Parallels Desktop again, you have to buy a license.
You have installed Windows in Parallels Desktop Pro that does not mean you have installed Windows 10 Pro. Open "RUN" in Windows and type...
We no longer sell Parallels Desktop 15 one-time license. If you purchase a yearly subscription, you can use the key to activate Parallels Desktop 15.
Let us know if you have installed Windows 10 Pro in Parallels Desktop or a different edition.
You have misunderstood, your license is not discontinued/deactivated it can be still used on compatible macOS. If you want to use Parallels...
Parallels Desktop will need to have an active license for it to work. If you have a subscription after it expires you will need to renew or buy a...
Let us know if you have any other questions related to Parallels products.
If you do not have a previous key but purchased an upgrade means you will have to get a refund and purchase a full key.
Unfortunately, it is not possible to use an upgrade to a one-time license if you only have Pro subscription(expired) but can upgrade to a Pro...