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  1. Maria@Parallels
    Post

    Windows 10 Didn't install

    Hello, did you check this thread? Please let us know if it's not that case.
    Post by: Maria@Parallels, Jan 21, 2021 at 10:09 PM in forum: Installation and Configuration
  2. Maria@Parallels
    Post

    Unable to upgrade to Parallels 15 for MAC

    Hello, we've checked your Parallels Account p**jetos***0@gmail.com and unfortunately didn't find any license key associated with it. Could you...
    Post by: Maria@Parallels, Jan 21, 2021 at 10:01 PM in forum: Installation and Configuration
  3. Maria@Parallels
    Post

    Fullscreen for games, can't close notification

    Hello, could you share with us a screenshot of this notification please?
    Post by: Maria@Parallels, Jan 21, 2021 at 9:59 PM in forum: Installation and Configuration
  4. Maria@Parallels
    Post

    About the "Unable to load Parallels drivers" on macOS

    Hello, Thanks a lot for sharing this! Please let us know if you have any questions, we will be glad to help.
    Post by: Maria@Parallels, Jan 21, 2021 at 9:58 PM in forum: Installation and Configuration
  5. Maria@Parallels
    Post

    Upgrading from XP to Windows 10

    Hello, please check this article for more information and let us know if it's not that case.
    Post by: Maria@Parallels, Jan 21, 2021 at 9:56 PM in forum: Installation and Configuration
  6. Maria@Parallels
    Post

    I own the standard version but I would like to try the pro version

    Hello, as a possible solution you can upgrade your Standard version to Pro using this KB article. And refund your purchase during the next 30 days...
    Post by: Maria@Parallels, Jan 21, 2021 at 9:55 PM in forum: Installation and Configuration
  7. Maria@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Thank you for your reply. We've initiated a refund proceed. You will receive funds during the next 5-7 says. Please let us know if you have any...
    Post by: Maria@Parallels, Jan 21, 2021 at 9:51 PM in forum: Installation and Configuration
  8. Maria@Parallels
    Post

    Cannot get support!

    We are sorry to hear that you're unhappy with the Support service. Please let us know where did you receive response, from the Facebook channel?
    Post by: Maria@Parallels, Jan 21, 2021 at 9:46 PM in forum: Installation and Configuration
  9. Maria@Parallels
    Post

    Cannot install Parallel-Tools 16.1.2 - driverprl_dd fails

    Hi, is it possible to reproduce the issue and collect the tech report right after that? If yes, please post the report's ID here. Looking forward...
    Post by: Maria@Parallels, Jan 21, 2021 at 9:43 PM in forum: Installation and Configuration
  10. Maria@Parallels
    Post

    Parallels Desktop for Mac 13 Black Screen

    Hello, did you reset your VM?
    Post by: Maria@Parallels, Jan 21, 2021 at 9:41 PM in forum: Installation and Configuration
  11. Maria@Parallels
    Post

    Software key problem

    Thank you for the provided information. If you would like to get a refund for Parallels Desktop for Mac App Store Edition please check this KB...
    Post by: Maria@Parallels, Jan 21, 2021 at 9:33 PM in forum: Account and Subscription Management
  12. Maria@Parallels
    Post

    VM breaks internet for both host and guest

    Could you collect the tech report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Jan 21, 2021 at 9:30 PM in forum: General Questions
  13. Maria@Parallels
    Post

    "USB Device Cannot be Connected"

    Actually we need to check your printers setting on the Mac and Windows VM sides. Could you provide us with the screenshots of these settings please?
    Post by: Maria@Parallels, Jan 21, 2021 at 9:29 PM in forum: General Questions
  14. Maria@Parallels
    Post

    I want a lot of graphic memory

    Hello, please check this KB article for more information. And please let us know if it's not that case.
    Post by: Maria@Parallels, Jan 21, 2021 at 9:28 PM in forum: General Questions
  15. Maria@Parallels
    Post

    License upgrade request not going thru

    Hey, can we save this thread here? (because it might be helpful for other users) Please let us know if you do not want to save this thread and we...
    Post by: Maria@Parallels, Jan 21, 2021 at 9:20 PM in forum: General Questions
  16. Maria@Parallels
    Post

    RAM usage on Suspend

    Hello, when suspending, it works just like a physical Windows machine: it saves the current state of the operating system for later use. Unlike a...
    Post by: Maria@Parallels, Jan 21, 2021 at 9:18 PM in forum: General Questions
  17. Maria@Parallels
    Post

    High cpu usage due to bsdtar process

    Hello, what is your Parallels Toolbox version? Also unfortunately without report's ID we won't be able to find your tech report... If you decide...
    Post by: Maria@Parallels, Jan 21, 2021 at 9:10 PM in forum: General Questions
  18. Maria@Parallels
    Post

    Problem connecting with programs Lutron Radiora2 & Lutron Homeworks

    Hello, did you test the same behavior with Parallels Desktop 15? Please share any results with us here or by email.
    Post by: Maria@Parallels, Jan 21, 2021 at 9:09 PM in forum: General Questions
  19. Maria@Parallels
    Post

    Reloaded macbook - need to reload my parallels

    Hello, we've checked your email dan@re**min*tion.com and unfortunately didn't find any license key associated with it. Could you provide us with...
    Post by: Maria@Parallels, Jan 20, 2021 at 10:31 PM in forum: Installation and Configuration
  20. Maria@Parallels
    Post

    Extra or new licence for old version parallels desktop v 10

    Hello, we stop selling previous version of Parallels Desktop once the newest one has been released. You can find previous Parallels Desktop...
    Post by: Maria@Parallels, Jan 20, 2021 at 10:28 PM in forum: Installation and Configuration
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