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Hi, please ensure you've a backup of virtual machine. If yes, then Right-click on the Parallels Desktop icon in the Dock while holding the Option...
Hi, yes you can connect external SSD to new Mac and import a virtual machine based on Boot Camp partition. Refer to...
If the game requires a dedicated Graphics card it will not work in virtual environment. However, you can use a eGPU and check. Refer to...
Hi All, we have released Parallels Access version 5.6 update recently. Please uninstall Parallels Access refer to https://kb.parallels.com/117142...
Hi Vignesh, please refer to https://kb.parallels.com/124228 to know about Parallels Toolbox validity with a permanent license for Parallels Desktop.
Please make sure Parallels Desktop has appropriate permissions under Mac System Preferences > Security & Privacy > Privacy > Accessibility, Full...
Hi Parallels Tools must be installed on Windows virtual machine for Sharing to work between Windows and Mac. Please refer to...
Hi, please check if proper permissions are provided for Parallels Desktop on Mac System Preferences. Open System Preferences > Security & Privacy...
Hi Mike, Parallels or Apple does not provide any dedicated tool to repair a corrupted HDD file. We would recommend restoring from a backup if...
Hi, most of DirectX 11 programs are hardware stressful applications, thus their performance is directly related to Mac hardware (GPU, CPU and hard...
Hi All, we also recommend you to Hi Martin, thank you for sharing the workaround. We recommend all users facing similar issue to follow these...
Hi, to optimize the size of an existing virtual machine follow these instructions: 1) Ensure you have a backup of Windows. (Critical) 2) Delete...
Hi, please try to set RAM to 8GB for virtual machine and change Graphics Memory to 2GB and check. To change these configuration follow: 1) Shut...
Hi Stephen, we have not encountered this issue with other Parallels Users. We would like to know if this specifically happens when you run...
Hi, please try to follow instructions from https://kb.parallels.com/8969 and check.
Hi, I recommend you to move the installer file to Windows desktop screen. Make a right-click on it and select 'Run as Administrator'.
Hi, I'm glad to know the issue was resolved after installing macOS Catalina. However, you can refer to this article to remove a virtual machine...
Hi Guys, Please try to remove this log file "/Users/---/Library/Logs/ParallelsToolbox/toolbox_report (3).xml.tar.gz" and reboot the Mac. Observe...
Hi Guys, there has been major Security & Privacy changes with macOS Catalina. Make sure permissions for Parallels Desktop is appropriately...
