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Kerstin. Provided tickets don't contain necessary technical info. Please provide problem report as i described above.
please send us problem report and post here it id. In order to do it: 1. either go to Help->Report a Problem menu 2. or open Terminal...
Hi. Sorry for delayed answer. Could you please post here output of follow command preformed form Terminal app...
Please send us problem report and post here it id.
Agreed I was wrong with resolution version. But seems 2 monitors is the case. Could you please check whether problem persists in Coherence mode if...
Could you please clarify do you have several monitors for Windows or just single?
One more question - didn't you have several monitors configuration?
Could you please check and post here your screen resolution: at Mac and at Windows?
It's possible in Selection mode (dotted rectangle icon on app taskbar) - switch it on and go.
Hmm. Which view mode do you use at PD - Windowed or Coherence? Mobile app tries to connect directly to your computer itself if it possible...
Hi. Could you please clarify - problem persists once you connected to desktop in Coherence mode or some additional actions should be done (for...
yes just switch Selection mode on
please send us problem report and post here it id. It would be nice to do problem report at once after failed login from mobile app.
It's optional (to logout from MobileMe) see http://forum.parallels.com/showpost.php?p=422490&postcount=20 workaround how to use simultaneous...
See http://forum.parallels.com/showthread.php?t=104317 thread - maybe you have the same case.
ports are: 443, 64000. Actually in common case you shouldn't worry about which ports uses for feature. All should work without additional system...
Hmm. I found nothing useful at report about your problem. Could you please describe it with more details.
it's optional to logout from MobileMe - please use possible workaround described at http://forum.parallels.com/showpost.php?p=422490&postcount=20
ok. We've got this - thank you very much for reports guys. Here is a workaround for those who want to try mobile app right now until we fix it....
Nope. Forget about provided steps - they were related to PD version 5.0. If you're using PD 6.0 that isn't he case. Please provide exact steps...
