Separate names with a comma.
Hello! Kindly collect a fresh technical report at the moment of reproduction (click Parallels icon (||) > Help > Send technical data > check...
Thank you a lot for your feedback, but that's not correct. The issue persists on physical PCs as well:...
Thank you a lot for the provided details and a technical report shared with us. I've just submitted the issue to our developers.
Hello! We can't reproduce the issue locally, but we're very interested in getting additional details about the issue you have. If you can...
Hi Andre, Would you revert back to Parallels Desktop 18 and collect a technical report at the moment of reproduction as outlined in...
Hello RyuU, We are here to help, kindly provide me with more details about the issue and provide screenshots illustrating the issue. I believe we...
Hello Dennis, Thank you for your feedback. Would you provide us with more details regarding the issue - what's your scenario, what specifically...
Hello! Would you collect a tech report at the moment of reproduction as per KB https://kb.parallels.com/9058 and share the report ID with us?
Hello. I've asked our Second Line engineers to open tickets for you to assist.
Yes, macOS virtual machines on M-series computers have some limitations: https://kb.parallels.com/en/128867 . I've just shared your feedback with...
Hello Vilem, The 'Mute microphone' tool is designed to mute your Mac microphone. It doesn't inform customers what exact apps tried to do that. We...
Hi Vilem, yes, we discussed the case with R&D. If you're receiving this notification, it means that the 'Mute Microphone' tool from Toolbox is...
I'm sorry to hear you've had such a negative experience. I've asked our engineers to follow up and help you to address the issue.
Hi John, We'd love to do our best to help you! Kindly provide us with the following information: 1. Detailed scenario of the issue (it's better to...
Honestly, I have no insights about the software that can work under macOS and Windows VM at the same time. I'd recommend you install the software...
Hello! Currently, there is no way to set it up except for the option to use third-party software. I've submitted a feature request to our R&D Team.
Hello, Would you share it with us?
Thanks for the response, Graham. I've asked our Second Line engineers to look into the issue remotely to try addressing it and if it's not...
