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Hi, could you share more issue details with us please?
Hi, did you try this KB to resolve the issue
And please let us know which version of Parallels Access are you using
Guys, issue is still under investigation.
Hi, please check your inbox for more info
Yes, you need to uninstall 14 version first, then download and install 11 version. (Please find the download links in this KB article)
You can use...
Thank you for the provided info, yes, you can remove flag.
Did you try to reset or restart or stop your VM?
Hi, it will be great if you describe your suggestion in more details or in step-by-step instruction and share it at...
Hi, actually you cannot assign to your VM more RAM than you Mac has.
The virtual machine tends to use the Mac "wired" memory. This is a memory...
Hi, if you purchase Parallels Desktop 11 version, you need to install 11 version and you Windows VM will be save and you will be able to use it....
Hi Nick, this is the known issue and we're currently working on the resolution. Once it will be available we will share this info officially.
Hi, which version of Parallels Desktop are you using?
Hi, I cannot open and see your screenshot, could you please resend it?
Could you please explain what recording function? Did you record any video/audio?
@Ryan24, did you try these steps?
Or if you got an error message, that 3d acceleration is not available, please check this article
Hi, please try steps from this KB article and let us know the results.
Hi, could you please share more issue details? Version of Parallels Desktop which you're using, step-by-step instruction in order to reproduce the...
Hey Dash, thanks for sharing your feedback, and if you would like to share any ideas you can post it here...
OK, and with mouse everything works ok, right?
Could you please reproduce the issue, create problem report and reply us back with the report's ID.
Ok, and did you get the reports ID? Could you please share it with us.