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Please try (re)installing Parallels Tools as suggested at http://kb.parallels.com/4841 and let us know the status.
That shouldn't have happened if the payment was successful.
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Parallels Desktop 10 is fully compatible with the current version of Mac OS X 10.10.2 and Parallels Desktop will be compatible with...
You can install Windows on your Mac directly through Parallels Desktop without using bootcamp.
Please refer to :...
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Parallels Desktop 10 for Mac installer will automatically remove the previous version and replace with the new one, so you can...
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Please try the following troubleshooting steps :
In the Virtual Machine: Start -> Control Panel -> Region and Language -> Keyboard and...
As per the EULA : http://www.parallels.com/about/legal/eula/ , Parallels Desktop application can be installed and activated only in...
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I checked your records with your email address and found only Parallels Desktop 10 for Mac upgrade registration.
Please let me...
It should work fine. But Windows 7 has limitations of configuration for HiPDI displays, Windows 8.1 configuration is much wider and...
Have you enabled "Use all displays in full screen"
Please go to Virtual Machine Configure (http://kb.parallels.com/117287) -> Options tab ->...
Please submit a Support request at http://www.parallels.com/support/request/ , so one of our Engineers will assist you with the issue.
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You cannot connect mouse to your mobile device to access in Parallels Access application.
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Your Virtual Machine will remain the same even if Parallels Desktop version is changed/upgraded.
You can install version 10 and run...