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Yes, "Record Window" tool has such issue. It can consider drop downs or child windows as another window and sometimes doesn't record it. In...
glad to hear that tools are working fine for you!
using Clipboard History is simple - just click on Clipboard History icon in menu bar and choose item you want to paste into Clipboard.
yes, this situation can appear if you have shared clipboard ON between your devices. "Clipboard History" tool checks clipboard changing to...
may be you're mixing up updating of Parallels Tools (it is part of Parallels Desktop product) with updating of Parallels Toolbox? Could...
thanks for reporting the issues.
Could you please provide us with Technical Report ID? https://kb.parallels.com/en/124107
It will help us...
It is very strange... But thanks for reporting, we will investigate it.
thank you for reporting the issue. We're investigating it, hopefully fix will be available in the nearest update.
please check if Capture Screen or Parallels Toolbox application (or both of them) has access to folder which you're choosing in...
Try do the next:
- Open Activity Monitor application, find Parallels Toolbox application and stop it
- Launch Parallels Toolbox again using...
this issue should be fixed in latest version of Parallels Toolbox (3.8.0-2857).
Please launch Parallels Toolbox from Applications folder,...
Also try to leave Download Video tool for about 1 or 2 minutes when it hang . Will it revert to live?
what are the preferences in Download Video tool - "Preferred quality" and "For non-MP4 videos" (if exists)?
Does your problem exist for all...
Great, thanks! We'll investigate it and prepare the fix.
Ok, thanks for info.
Looks like on of the icon in menu bar provokes this crash. If you want, you can try to find this application, this will help...
Thanks, we'll investigate your issue.
Could you please do the next:
1) Open preferences for Parallels Toolbox (open Parallels Toolbox window ->...
It means that your mac was going to sleep while "Do Not Sleep" tool was active?
could you please replicate the crash one more time, send report and post its ID here?
the problem is that even web conferencing and other third-party tools may use very low level access to the camera that can't be blocked by...
> Record Area doesn't allow including the macOS menu
Record Area allows you to select any area on the screen, including the system menu. Is that...