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Please see this Knowledge Base article first to try and troubleshoot the issue: http://kb.parallels.com/en/8978
Did the Knowledge Base article we provided you with not address your issue?
Please see this Knowledge Base article with regard to keyboard mapping for national-specific layouts: http://kb.parallels.com/5965
Hello finnebobbel, Given your previous Macbook is out of commission, you should not run into any issues when doing a fresh install of Parallels...
Hello PaulCW, We appreciate you reaching out on the forum. With regard to your post, we recommend that you first take a look at this Knowledge...
Hello finnebobbel, We appreciate you reaching out in our forums. With regard to your post, it is possible to reinstall your copy of...
Hello missa1, We appreciate you reaching out in our forums. Have you reached out to Microsoft Support regarding your issue with Active...
Hello Axeman21, Parallels Desktop 5 for Mac is not compatible with Mac OS X Lion. You can upgrade to the latest version of Parallels Desktop...
Are you Parallels Desktop for Mac savvy? Are you able to solve questions other people ask in our Forum? Parallels Global Support is on the search...
Hello MaciejT, Please see this Knowledge Base article for all download links to past versions of Parallels Desktop for Mac...
Hello, There can be different factors that can affect your Virtual Machine performance. Most common things could be the amount of programs you...
Hello Trudy, We recommend that you upgrade to the latest version of Parallels Desktop for Mac, which is version 7. We no longer sell Parallels...
Hello mlbfan10, If you are still unable to install Windows, please see the following Knowledge Base article regarding the issue...
Parallels Global Support is proud to announce the launch of the brand new Support home page. Check it out the new look at...
Kaspersky Internet Security has end-of-lifed updates for Parallels Internet Security as of December 2011. What does this mean? Parallels...
Are you new to Parallels Desktop 7 for Mac? Some of our most-viewed articles from the Knowledge Base for new users of Parallels Desktop 7 for Mac...
Parallels Global Support is currently experiencing higher than usual call volumes. To get answers to your questions now please check our...
Hello, You can register your copy of Parallels Desktop 7 on the Parallels website: 1.) Go to https://www.parallels.com/account/ 2.) Click...
Are you updated to the latest build - v15054?
Hey Jong - In order to upgrade to Parallels Desktop 7 from Parallels Desktop 4 you will need to purchase a FULL license.