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Hello, could you tell me, does Hide Menu Icons start if you run it manually from agent? Does Parallels Toolbox Agent or Clipboard History tool...
Hello, can you try to change default microphone in System Preferences to Internal Mic or another (not AirPods), and try again record audio using...
Hi, can you check one thing? When you are recording screen using "Record Screen" with "Computer" selected as Audio Source try to open System...
Hello I see you've select "System Audio Recorder" Can you choose "Computer + Default Microphone" menu item? After that you have to install...
Can you press gear on top of Parallels Toolbox -> Help -> Send Technical Data and after that click button send After that attach report id here It...
Can you give email address of page with this problem
Thank you for your feedback! We are investigating this problem.
Hello, thank you for your response! We know about this problems bitrate and sample rate of audio and we are investigating them now. Best Regards...
Thank you for your feedback We are trying to investigate this issue Please report us if you meet locked computer again (with steps how to reproduce)
Hello Can you help me in investigation of this problem Can you launch Activity Monitor application, choose Find Duplicate in list, choose Sample...
Please give us some time to investigate problem
As Am I understand you correctly% if you try to install Turn off the light extension you get a dialog with options: - Install from Developer -...
Can you try to install this extension for test purposes? Just download it and open....
I think I have a solution. All extensions for Safari will be deleted from your computer after this. And you have to install all your extensions...
Do you install our extension from remote session VNC or RPD (working remotely)? Can you tell me workaround for 1Password?
Hello, can you help me to investigate your problem: Can you press send technical data from Parallels Toolbox (Gear->Help->Send Technical Data)?
Thank you for your response we try to sort out with this problem You can try to use only one user logged in guest, i think this helps to avoid...
If you have this problem can you press Help -> Send technical data from agent context menu? And attach report ID number here
Can you press Help -> Send technical data from agent context menu? And attach report ID number here