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Hi DavidHS - I have just sent you a PM regarding your post. Chris
Hi DrikBrain, I have submitted the request. We are sorry to see you go. Chris
Hi AnglerDan, Please check your email - I have re-sent the key and a personal message from my direct email. Thanks, Chris
Hi W.J, Parallels is no longer selling Parallels Desktop 8 since we released our newest version in September, 2013. Unfortunately at this time we...
Hi sgniwder, Upgrade protection was a program we offered in the weeks before the release of our latest version. It is only available for a...
Hi JohnScho, Wanted to get back to you on your posts ASAP. The Tech Guarantee will most likely cover you because: 1-Your invoice will be from...
Hi prodigalmike, Thanks for your post and thoughts on my comments. To answer the question on Amazon: The older versions that are sold are...
Hi douglaswa, I want to assure you that we do read the posts and relay the information internally. As is well known, Apple's focus is on hardware...
Hi all, An update for Parallels Desktop 9 was released on October 28 to address some known issues. We always suggest updating to the most recent...
Hi All, Just a reminder that the if you plan on filing for an upgrade request from a purchase of Parallels Desktop 8, the Parallels Tech...
Reminder..The Parallels Tech Guarantee Ends on October 31, 2013 Hi All, Just a reminder that the if you plan on filing for an upgrade request...
Happy To Help Matthew
Hi Matthew, I show that your request was approved and the upgrade key was sent. Please check your junk/SPAM folder. I will also re-trigger the...
Hi Ed, You can purchase the full version directly on our website for an electronic download - and there is no difference between the box and...
Sent you a PM ScottB2
Hi All - To answer the questions on "I already upgraded to Mavericks and now need to upgrade my Parallels Desktop 7 (or 8) to 9" You can...
Hi Tony K and ArtCraigM, At this time there is no plans for a separate offer from PD7 to PD9 in terms of pricing. There are a number of other...
Hi ScottB2 - There are a few ways to find your PD7 key listed below. Let me know if that works, if not, we may have to open a ticket for you....
Hi IlliniEd, If you are running PD7, you do not need to purchase a full version license. You can purchase an upgrade key from our website...
Hi Brando, You can upgrade to PD9 as normal. Once you receive the confirmation email with the download link, you can proceed with the upgrade....