Separate names with a comma.
Or you can upload the archive with logs to any convenient file share.
Hallo Robert, I've just checked and it works by me well. Could you please provide us problem report number? You need select 'manual mode' as you...
If you still have a problem with installation Parallels Tool into Bootcamp VM, please: 1. Check if exists file...
The problem was solved. Mentioned KB article didn't help because of other problem. Some incorrect data were found in system area and fixed.
Hi @chicagoseal , i have sent you another technical instructions for your system in private message. I'll be waiting of your selection.
Hi, Anthony, i see some problems with update one our driver. They can be specific for your system. At this moment i cannot speak exactly about...
Hi, chicagoseal, i see some problems with files stored by system. You are upgrading from Parallels Desktop 10.1.2. Could you please: 1. Downgrade...
Hi, Anthony, To detect you problem we need at first some technical details. Could you please open this VM in Parallels Desktop 13 and send Report...
Hi, chicagoseal, could you please open your Bootcamp VM and make Report a problem as described here http://kb.parallels.com/eu/9058 ? If so send...
Hi, Serge, You are right. Old Windows 7 system doesn't know about actual root certificates. There are 2 possibility to get this info: 1. Connect...
Thanks, Eric, When you send Report a problem, just provide us the number. Thanks in advance. Vitaly
Hi, Eric! Could you, please, open your problem VM, make Report a problem (using menu - Help - Send Report a problem) and provide us the number of...
Could you please find these files in Temp folder in explorer, open Properties for both files by right clicking and find Digital sugnatures tab? If...
Hi, Paolo, please generate report a problem using this KB and provide us report ID.
Hi, Rickard, You are right using 'PTAgent.exe /install_silent' command for silent Parallels Tools installation. See detailed description in KB...
Hi, Joe_Bertram! Seems, some system information were broken after Windows crash. Could you, please, send Report a problem (Menu - Help - Report a...
The most possible reason for your bug is cleaning Windows Installer cache and contents of temporary folders. Are you using some Windows cleaner...
And other way. You can locate system folder as source for this dll. Try click Browse and select c:\windows\system32 path for 'Copy files from' field.
Parallels Tools are installed now in automatic mode using key --silent. If you want to prevent autoreboot after tools setup type setup.exe...
ogeorgi, if You will no success with previous way try next, please: A. Reinstall _previous_ version of Transporter Agent on this PC and then...
