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It worked! Thank you for your assistance.
respnse THe windows screen resolution 1001 by 681 pixels. Attached is my try to enlarge.
I tried It won't let me. The check box is greyed out and won't let me change it.
the first two options did not work. Here are two screen shots with everything expanded in the device manager. (There wasn't enough room for one shot)
how's this? This is a blowup of the actual message. If this doesn't work I can just transcribe what it says.
screenshot Thanks for your help
I cannot complete the install of parallels tools. It hangs on the installation of the "resolution tool" component. I have tried to install it...
