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I have to completely agree regarding starting a VM for 4 from scratch. One of my users completely corrupted their VM while trying to upgrade for...
Ok, I have tried using Compressor in advanced mode as well as the Image tool... No dice. The VM has 32 GB allocated to it, and Windows...
I have been going back and forth with support on this issue for over the last 2 weeks, I have scoured the PDF help documentation without success....