Separate names with a comma.
Thanks, I appreciate it
General, I already did this with John. I submitted a report on November 11th, ticket #611487 as advised by John. On November 17th I was...
General, Is there a phone number that we can call? I've been getting jerked around by email support.
Leto, This is the release I was referring to: http://web.archive.org/web/20070603174206/http://www.parallels.com/products/desktop/upgrade
Leto, how do you respond to the features promised on the press release page about Vista Aero (and thus DX9) for PD3 that never materialized?
Customer support is ignoring me As instructed by technical support, I have forwarded my concerns to customer support. It has been six days so...
Technical support finally told me to email customer support, but it's been almost 3 days with no response from them. John, can you help me...
Has anyone gotten anything useful out of their 'support' emails? I received a response and the ticket was closed right away. The response was a...
I don't want PD4.0, I just want a proper version of 3.x or my money back. Simple as that.
I want to remind everyone that takes issue with missing features in Parallels 3.x to visit the story on Digg:...
Those numbers would be long distance for most people.
John, How can I stay updated about the status of my support ticket? How can I know where it is in the system and if it has been transferred to...
Ticket Number: 611487
I don't require 'support' per se, I just want to speak to someone on the sales team. Is there not a number that I can call? The last email I...
Is there a phone number that I can call?
Then is there a way for me to request a refund for the upgrade price of Parallels 3.0 since this feature is not going to be delivered?
John, what about DX 9.0 support? Will that be added to a later build of PD 3.0?
SMP support was promised by Ben as reported here: http://arstechnica.com/journals/apple.ars/2007/1/11/6582 Linux support (support lagging...
John, we don't want to hear about how great Parallels 4.0 is going to be. We want to know why as paying customers we are getting the shaft with...
I'm fully updated and at build 5608.
