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A similar situation happened in 2005 when Verizon cut previously-advertised features from their V710 cell phone in order to force customers to pay...
I encountered the same issue today after doing the latest Windows 10 updates. Windows 10 on my MacBook Pro running under Parallels Desktop 11.2.0....
I had the same problem, the solution in post #4 above did not work, but the one in post #5 (unchecking smooth scrolling) did work. In this case...