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@LuisS9 Please upgrade the server-side to v19.3.24621. There is good chance that the issue will be fixed.
@LuisS9 This was a known issue in 19.3 server. Can you please make sure that you are using version v19.3.1.1-24621 of Parallels RAS on the...
The second screen will be shown if the profile takes too long to load. This amount of time is configurable under: Policies: Session > Connection >...
What version of the Parallels Client for macOS is the user using? On macOS, users need to manually enable drive redirection. The client will then...
Were any folders selected for redirection? If yes, they should show up if you navigate to "\\tsclient" on a server-side explorer window. Did this...
RAS will use the same user name as the one that logged in. In general, the username can NOT be changed. However, there are a number of workarounds...
@SandwichT Is this related to Parallels RAS or to Parallels Desktop? (This is the Parallels RAS forum, good luck with your other post though)
RAS should read the password requirements from the AD. It will report on the limitations that it was provided with. Since you are using "Fine...
afaik RemoteFX USB redirection is currently, supported by Parallels Client for Windows and Linux only.
The Parallels Client for Linux (currently) only connects with Parallels RAS servers and uses RDP for the actual connection. Currently, only...
(This is the RAS forum, so I am assuming that the question is not related to Parallels Desktop) In the case of RAS, they are separate because the...
@MischaD When the issue happens, can you confirm that the sessions are not visible when using Task manager's "Detailed" view. I have seen some...
The error message looks like an oversight in the user interface/error validation. The ID in your host name can be up to 1 character long. It seems...
@FabricioM I think that a bit more information is required, such as: What client is being used? (Parallels Client for Windows, for macOS, etc)...
Are you using Parallels RAS (Remote Application Server) or Parallels Desktop? For Parallels Desktop, you will have better luck on the Parallels...
I will assume the user is using the latest version of the Parallels Client for Windows. I would suggest to check the logs on the Parallels Client...
Wrong forum. You might find more help here: https://forum.parallels.com/forums/linux-virtual-machine.61/
I would first confirm that that the "ghost sessions" do NOT show in the RDSH's task manager. As for a force sync, the closest you might get to it...
For RAS connections, the resolution is configured by the administrator when publishing. That is why those settings are disabled from the...
@VincentS10 Does each user have a separate local windows session/user profile or are they sharing the same local windows session/user profile? If...