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Hey @DavidC29, Start Windows virtual machine. Press CMD+R. Type %appdata% and hit Return/Enter. Go to Microsoft\Windows\Start...
Thanks for sharing the information.
Please let us know the versions of Parallels Desktop and Mac OS X?
To resolve the issue, please follow the steps as per the KB article.
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Please try uninstalling and installing Parallels Tools. Also, please follow the steps as per the KB article. (Also applicable for other Windows)
Please try activating Parallels Desktop 10 now it should work. To locate your activation key for Parallels Desktop: http://bit.ly/1uStPoi If you...
Please try uninstalling and installing Parallels Desktop: 1. Open Terminal.app on the Mac. 2. Proceed with executing the commands below one by...
Did you tried the terminal command and installing Parallels Desktop: Open Terminal application (Finder > Applications > Utilities > Terminal);...
If license key registered in Parallels account, you can locate the activation key from an account.
Open virtual machine configuration -> Options -> Startup and Shutdown -> enable Startup and shut down manually then try running alias.
To create an alias locate the virtual machine select .pvm file and right click -> Make Alias then move to Mac Desktop. or Once Windows virtual...
Try running Windows into safe mode and then reboot Windows: As per the screenshot, select Advanced options -> Troubleshoot -> Startup settings ->...
As we discussed in the private message you were able to activate Parallels Desktop now. Please feel free to reach us anytime for support.
Please configure Keyboard layout in Windows virtual machine. Reinstall Parallels Tools and keep us posted the result.
As of now, we don't have any update on that how long will it take. Please subscribe to the KB article, you'll get a notification if any changes.
Have you tried with Parallels Desktop 12.1.3 latest build, if the issue persists keep is posted?