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Please try the following workaround for this issue: 1. Quit Parallels Toolbox. 2. Go to System Settings > Privacy and Security > Accessibility....
@Ran4, @TonyC2 Please try the following workaround for this issue: 1. Quit Parallels Toolbox. 2. Go to System Settings > Privacy and Security >...
Hi, could you try also enabling the 'Screen Recording' permission for Parallels Toolbox? It might solve the Screenshot Page constantly asking for...
@LucK, @SrђanM can you please confirm if you have the system option 'Automatically hide and show the menu bar on desktop' currently enabled? And...
@CassM, @Mike Verzella we would like to investigate this issue further, could you please provide us with this information: Click the Parallels...
Hello, Are you launching a new session or reconnecting to an existing disconnected session? If it's the latter, logging off and back in could help...
Hello, in the Capture Window preferences, is the 'Floating Thumbnail' option selected please? Does turning it on/off help solve the issue? Also...
Hello, there is a workaround for this, by switching on the 'Scale to fit below built-in camera' option for Parallels Client:...
Thankyou for the link! A fix for this issue will be available soon in upcoming releases of Parallels Toolbox
Thanks for reporting the issue. Could you provide a link to the video you are trying to download please? We'd like to confirm that this is the...
Hi, I believe the initial post (and reply) were about Parallels Toolbox for Mac while your screenshot is from Parallels Toolbox for Windows, which...
Glad I could help! The app functionality depends on the tool - for most tools yes the Toolbox app is just a launcher, but in some cases (eg....
Hi Alkan, There should be the tool's icon in the status-bar from which the dimming can be switched off (using the toggle switch) or the app quit...
Hi, Tool auto-start can be disabled by going to Break Time's preferences (top-right cogwheel) and unchecking the 'Open when Mac starts' option.
Alternatively you can try this: on the user acount, go to System Preferences > Users & Groups > Login Items as shown here: [ATTACH] If there is...
Seems you misspelled the command, and entered 'com.paralles.toolbox' instead of 'com.parallels.toolbox'
Hi, You can do it, but there is no need to; you can simply ignore this message and run the command.
Thanks for the report. Could you please try the following as a workaround: Log in with the daily user account. Do not press 'Cancel' in the...
Hi, Check that the 'Open when Mac starts' option is disabled in the Break Time tool, by opening the tool and clicking the cogwheel at the top...
Hi Chris, check if Parallels Toolbox has 'Full Disk Access' permission from the Security & Privacy System Preferences: [ATTACH]
