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  1. Asish
    Post

    Toolbox Cleanup won't stop popping up

    Hello @JohnM10, Please follow the below steps to re-install the Parallels Toolbox. 1. Uninstall the Parallels Toolbox by following this article...
    Post by: Asish, Mar 16, 2023 in forum: Parallels Toolbox for Mac
  2. Asish
    Post

    Hide Menu Icons Causes Dock Autohide to Get Stuck

    Hello @OurO, Please follow the below steps to re-install the Parallels Toolbox. 1. Uninstall the Parallels Toolbox by following this article...
    Post by: Asish, Mar 16, 2023 in forum: Parallels Toolbox for Mac
  3. Asish
    Post

    Gray box showing up when running coherence

    Hello @RobW15, Kindly collect an additional technical report 'https://kb.parallels.com/9058 ' (click Parallels icon || > Help > Send technical...
    Post by: Asish, Mar 14, 2023 in forum: Windows Virtual Machine
  4. Asish
    Post

    Need to transfer Parallels license to new Mac

    Hello @TomiyasuS, We have sent you a message through DM. Please check and reply back to us through DM so that we can assist you further.
    Post by: Asish, Mar 14, 2023 in forum: Licensing and Activation
  5. Asish
    Post

    I need to transfer existing business key to a new user account. Please guide.

    Hello @Anjali1, We have sent you a message through DM. Please check and reply to us back through DM so that we can assist you further.
    Post by: Asish, Mar 14, 2023 in forum: Installation and Configuration of Parallels Desktop
  6. Asish
    Post

    Parallels 18 Monterey VM Upgared to Ventura VM Crashes with Infinite Crash Loop

    Hello @KevinB7, We would recommend you collect an additional technical report 'https://kb.parallels.com/9058 ' (click Parallels icon || > Help >...
    Post by: Asish, Mar 13, 2023 in forum: macOS Virtual Machine
  7. Asish
    Post

    Parallels keeps launching multiple instances of the same application

    Hello @SteveK16, We would recommend you to re-install the Parallels tools manually by following this KB article. If the issue reoccurs, collect...
    Post by: Asish, Mar 13, 2023 in forum: Windows Virtual Machine
  8. Asish
    Post

    Parallels crashes as Fortnite is about to launch in Windows VM

    Hello, Kindly refer to the below troubleshooting steps and please check. 1. Re-install the Parallels Tools manually by following this KB...
    Post by: Asish, Mar 13, 2023 in forum: Windows Virtual Machine
  9. Asish
    Post

    CD/DVD 1, Network connection issues

    Hello @StefanM18, In some cases, when for some reason automatic installation is not used (or fails e.g. when some custom Windows ARM iso is used),...
    Post by: Asish, Mar 13, 2023 in forum: Installation and Configuration of Parallels Desktop
  10. Asish
    Post

    Windows Update can't connect to server. Win 11 on ARM

    Hello @JanC10, Kindly refer to the below steps and please check. 1. Run the Virtual Machine. 2. Create a snapshot (In the top menu, click Actions...
    Post by: Asish, Mar 13, 2023 in forum: Installation and Configuration of Parallels Desktop
  11. Asish
    Post

    Unable to install Parallels 8 on a 2007 MacBook

    Hello @Airbusky2, Could you please share the screenshot of the error message? so that we can assist you further.
    Post by: Asish, Mar 13, 2023 in forum: Installation and Configuration of Parallels Desktop
  12. Asish
    Post

    More than one copy

    Hello @AndreB20, Please visit this link - https://www.parallels.com/products/desktop/buy/?full to buy the Parallels Desktop Pro edition while...
    Post by: Asish, Mar 7, 2023 in forum: macOS Virtual Machine
  13. Asish
    Post

    OU HAVE ENTERED AN UPGRADE KEY. PLEASE ENTER KEY FROM PREVIOUS LICENSE

    Hello @SeavC, We have sent you a message through DM. Please check and reply to us back through so that we can assist you further.
    Post by: Asish, Mar 6, 2023 in forum: Installation and Configuration of Parallels Desktop
  14. Asish
    Post

    This license key is associated with another Parallels account. Please sign in using this account and

    Hello @Patryk2, We have sent you a message through DM. Please check and reply back to us through DM, so that we can assist you further.
    Post by: Asish, Mar 3, 2023 in forum: Installation and Configuration of Parallels Desktop
  15. Asish
    Post

    Renewed parallels license parallels does not run

    Hello @KeithP6, We sent you a message through DM. Please check and reply to us back through DM, so that we can assist you further.
    Post by: Asish, Mar 3, 2023 in forum: Installation and Configuration of Parallels Desktop
  16. Asish
    Post

    Wrong purchase

    Hello @pronomix, We have sent you a message through DM. Please check and reply to us back through DM.
    Post by: Asish, Feb 22, 2023 in forum: Installation and Configuration of Parallels Desktop
  17. Asish
    Post

    Reverting back to 17?

    Hello @Timmy7, Please follow the below steps to revert back to the Parallels Desktop v17. 1. Uninstall Parallels Desktop on your Mac by referring...
    Post by: Asish, Feb 22, 2023 in forum: Installation and Configuration of Parallels Desktop
  18. Asish
    Post

    After upgrade, cannot allow Hypervisor Extension

    Hello @DennisP3, Kindly refer to the below KB article, Parallels Desktop system extensions to fix the issue. If the issue still persists then...
    Post by: Asish, Feb 17, 2023 in forum: Installation and Configuration of Parallels Desktop
  19. Asish
    Post

    Getting Error Code 01/00000025

    Hello @BillW15, Please share the screenshot of the error message here so that we can assist you further.
    Post by: Asish, Feb 10, 2023 in forum: General Questions
  20. Asish
    Post

    Black screen of applications with P18

    Hello @JarkoV, Please refer to the below KB article and troubleshooting steps to fix the issue. 1. Re-install the Parallels Tools Manually. 2....
    Post by: Asish, Feb 10, 2023 in forum: Windows Virtual Machine
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