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  1. Ashley Chumun
    Post

    Refund request

    Hello @Galicia15 Thank you for your feedback. As checked on our side, Order 523811760 was refunded on 19.12.2025. Thanks!
    Post by: Ashley Chumun, Dec 28, 2025 at 7:45 PM in forum: Licensing and Activation
  2. Ashley Chumun
    Post

    Refund request

    Hello @Liudeyan Thank you for your feedback. As checked on our side, order 524274792 was refunded on 16.12.2025. Thanks!
    Post by: Ashley Chumun, Dec 28, 2025 at 7:44 PM in forum: Licensing and Activation
  3. Ashley Chumun
    Post

    Refund request

    Hello @LemmensI Thank you for your feedback. As checked on our side, order 519360403 was refunded on 16.12.2025, and we confirm that the...
    Post by: Ashley Chumun, Dec 28, 2025 at 7:41 PM in forum: Licensing and Activation
  4. Ashley Chumun
    Post

    Refund request

    Hello @BorisF2 Thank you for your feedback. We have processed your refund request for Parallels Desktop Pro Edition (Order: 519107457) Please...
    Post by: Ashley Chumun, Dec 28, 2025 at 7:37 PM in forum: Licensing and Activation
  5. Ashley Chumun
    Post

    Refund request

    Hello @ritagu Thank you for your feedback. As checked on our side, we noticed that Order 520340130 was refunded on 12.12.2025. Thank you!
    Post by: Ashley Chumun, Dec 28, 2025 at 7:32 PM in forum: Licensing and Activation
  6. Ashley Chumun
    Post

    I need an installation package for Parallels Desktop 17 for Mac. Can someone provide me with a downl

    Hello @shenbaocheng Thank you for your feedback. As requested, please use the link below to download Parallels Desktop 17:...
    Post by: Ashley Chumun, Dec 26, 2025 in forum: Parallels Desktop for Mac Feature Suggestions
  7. Ashley Chumun
    Post

    Refund Request

    Hello @DerekK4 Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Pro Edition . (Order...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  8. Ashley Chumun
    Post

    Refund request

    Hello @GarikW Thank you for your feedback. We have processed your refund request for Parallels Desktop Pro Edition (Order: 520117545) Please note...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  9. Ashley Chumun
    Post

    Refund request

    Hello @YaohuiL Thank you for your feedback. As checked on our side, you have successfully initiated the refund request from your end. Thanks
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  10. Ashley Chumun
    Post

    Refund request

    Hello @DaveC24 Thank you for your feedback. We have processed your refund request for Parallels Desktop Standard Edition (Order: 519583766)...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  11. Ashley Chumun
    Post

    Refund request

    Hello @blueicee414 Thank you for your feedback. The renewal was for a purchase you made on 2024-12-03 but you didn't register the license to your...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  12. Ashley Chumun
    Post

    Refund request

    Hello @blueicee414 Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Pro Upgrade...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  13. Ashley Chumun
    Post

    Refund request

    Hello @ValeriT Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Pro Edition . (Order...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  14. Ashley Chumun
    Post

    Refund request

    Hello @wjz1 Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Standard Upgrade Edition...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  15. Ashley Chumun
    Post

    Refund request

    Hello @Fauxan1 Thank you for your feedback. We have processed your refund request for Parallels Desktop Standard Edition (Order: 522479411)...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  16. Ashley Chumun
    Post

    Refund request

    Greetings @NgwahD, Thank you for your feedback. Kindly provide us with the reference number of the Parallels subscription you want to refund. Thanks
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  17. Ashley Chumun
    Post

    Since version 26.x upwards - Windows 11 blue screen - CRITICAL_STRUCTURE_CORRUPTION

    Hello @HolgerP3 Thank you for your feedback. We have created an internal ticket in order to further investigate the issue. Please check your...
    Post by: Ashley Chumun, Nov 26, 2025 in forum: Windows Virtual Machine
  18. Ashley Chumun
    Post

    Sind the latest 2 Builds System crashes on running Windows VMs

    Hello @achimf4 Thank you for your feedback. Please note that you have an internal ticket created with our support team having ID:4944603 Kindly...
    Post by: Ashley Chumun, Nov 26, 2025 in forum: Windows Virtual Machine
  19. Ashley Chumun
    Post

    Certificate Issues on windows arm browsers

    Greetings, Thank you for your feedback. When you're running Windows 11 ARM64 in Parallels Desktop on an Apple Silicon Mac (like your Mac mini M1),...
    Post by: Ashley Chumun, Oct 29, 2025 in forum: Windows Virtual Machine
  20. Ashley Chumun
    Post

    Certificate Issues on windows arm browsers

    Greetings, Thank you for your feedback. IE mode uses older Windows security components (called CryptoAPI) that many third-party certificate apps...
    Post by: Ashley Chumun, Oct 29, 2025 in forum: Windows Virtual Machine
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