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  1. Adarsh Jeetun
    Post

    Mouse Wheel stops working after MacOS host sleep

    Hello @AmilcarU , We have created ticket #57***02 to assist you further. Please check your inbox. Thank you!
    Post by: Adarsh Jeetun, May 4, 2026 at 5:04 AM in forum: Parallels Desktop on a Mac with Apple silicon
  2. Adarsh Jeetun
    Post

    Siemens JT2Go shows completely black 3D viewport

    Hello @karitch , We will be contacting you via ticket #57***34 for further assistance. Thank you!
    Post by: Adarsh Jeetun, May 4, 2026 at 3:36 AM in forum: Parallels Desktop on a Mac with Apple silicon
  3. Adarsh Jeetun
    Post

    prl_vm_app memory leak and kernel panics on M5 / M5 Max, macOS 26.4

    Hello @MartinO10, We will be contacting you further via ticket #57***06 for more details. Please check your mailbox. Thank you for your cooperation!
    Post by: Adarsh Jeetun, May 4, 2026 at 2:56 AM in forum: Parallels Desktop on a Mac with Apple silicon
  4. Adarsh Jeetun
    Post

    License Server does not accept product key.

    Hello, Kindly note that we have created a ticket to assist you further - 56***28. Please check your mailbox for further details. Thank you!
    Post by: Adarsh Jeetun, Mar 31, 2026 in forum: Licensing and Activation
  5. Adarsh Jeetun
    Post

    Free Memory Utility- Doing the opposite?

    Hello All, This is a known issue currently being investigated by our Development Team. We do not have an exact ETA yet, however, you may subscribe...
    Post by: Adarsh Jeetun, Mar 30, 2026 in forum: Parallels Toolbox for Mac
  6. Adarsh Jeetun
    Post

    Siemens JT2Go shows completely black 3D viewport

    Hello, We have created ticket #56***58 to assist you further. Kindly check your mailbox for further instructions. Thank you!
    Post by: Adarsh Jeetun, Mar 30, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  7. Adarsh Jeetun
    Post

    Parallels 26 VM freezes Windows 11

    Hello, We have created the ticket #56***87 to assist you further. Kindly check your mailbox for more details. Thank you!
    Post by: Adarsh Jeetun, Mar 27, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  8. Adarsh Jeetun
    Post

    Parallels Toolbox purchased Serial Number is reported to be invalid

    Hello, We have created the ticket #56***83 to assist you further. Kindly check your mailbox for more details. Thank you!
    Post by: Adarsh Jeetun, Mar 27, 2026 in forum: Parallels Toolbox for Mac
  9. Adarsh Jeetun
    Post

    Does running Parallels drain the battery?

    Hello, We have created a ticket #56***77 to further assist you. Kindly check your mailbox for more details. Thank you!
    Post by: Adarsh Jeetun, Mar 27, 2026 in forum: Windows Virtual Machine
  10. Adarsh Jeetun
    Post

    Request to Deactivate Existing Device from My Account

    Hello @AsgardGER22 , We made some changes on our end. Kindly try to activate your Parallels Desktop 18 again. You may refer to this KB article to...
    Post by: Adarsh Jeetun, Mar 4, 2026 in forum: Licensing and Activation
  11. Adarsh Jeetun
    Post

    License has reached its activation limit. Please Help.

    Hello @SamerA3 , We made some changes on our end to reset the activation limit. Please try to activate the license on your new device. Thank you!
    Post by: Adarsh Jeetun, Mar 4, 2026 in forum: General Questions
  12. Adarsh Jeetun
    Post

    account does not show registered product

    Hello @KestutisJ , We have sent you a private message with additional details on how to access and use your license. Please check your inbox....
    Post by: Adarsh Jeetun, Feb 12, 2026 in forum: Licensing and Activation
  13. Adarsh Jeetun
    Post

    Activation Problem, need an upgrade for newer version

    Hello, Since you have a Permanent license for Parallels Desktop 20, you would need to download and install the corresponding version in order to...
    Post by: Adarsh Jeetun, Feb 12, 2026 in forum: Licensing and Activation
  14. Adarsh Jeetun
    Post

    Parallels Update not working

    Hello, Thank you for your feedback. Since you updated Parallels Desktop, you would need to update the Parallels Tools for the Windows 11 virtual...
    Post by: Adarsh Jeetun, Feb 5, 2026 in forum: Installation and Configuration of Parallels Desktop
  15. Adarsh Jeetun
    Post

    Fail to connect to internet / load Linux / MacOS image

    Hello, Kindly note that Parallels Desktop 18 is not compatible to run on a host macOS 26 (Tahoe). The latest macOS version on which it is fully...
    Post by: Adarsh Jeetun, Feb 5, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  16. Adarsh Jeetun
    Post

    Parallels Desktop 18

    Hello, Please note that you may use the below link to download the latest version of Parallels Desktop 18:...
    Post by: Adarsh Jeetun, Feb 5, 2026 in forum: Installation and Configuration of Parallels Desktop
  17. Adarsh Jeetun
    Post

    need help to activate Parallels Desktop 15 for Mac Standard Edition

    Hello, We made some changes on our end. As such, kindly check if you can now activate your Parallels Desktop 15 license. Please make sure to...
    Post by: Adarsh Jeetun, Feb 3, 2026 in forum: Licensing and Activation
  18. Adarsh Jeetun
    Post

    Reset License

    Hello, We have made some changes on our end. As such, please check if you are now able to activate your Parallels 18 license. Thank you!
    Post by: Adarsh Jeetun, Feb 3, 2026 in forum: Licensing and Activation
  19. Adarsh Jeetun
    Post

    how to add more than 6 disks in Parallels

    Hello, We have created #56***97 with our Support team to assist you further. You may check your mailbox for further communications. Thank you!
    Post by: Adarsh Jeetun, Jan 29, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  20. Adarsh Jeetun
    Post

    boa tarde me chamo hermes não consigo mais ativar minha chave licença

    Hello, Thank you for your post. Kindly note that Parallels Desktop 18 is not compatible to run on a macOS 26 (Tahoe). You may learn more from the...
    Post by: Adarsh Jeetun, Jan 28, 2026 in forum: Licensing and Activation
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