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Hello, Thank you for your post. We have created a ticket for you and we will be following up. Regards, Parallels Team
Hello, Thank you for your post. We have created a ticket for you and we will be following up and investigated via the created ticket. Regards,...
Hello All, Please note that our Development team is aware of this issue and it is being investigated. We sincerely apologize for the...
Hello, Thank you for your post. Please note that the email address you are receiving the invoices on is you Billing email address. Billing email...
Hello Joe, Thank you for your post and for sharing this information. Please note that we have updated the investigating team accordingly that the...
Hello John, Thank you for your post and the very detailed explanation you provided both here and over the ticket and we are grateful for the time...
Hello All, Thank you for your post and comments. Please note that our team is aware of this issue and are still investigating. We apologize for...
Hello, Thank you for your post. We have created a ticket to assist you and will be following up via the ticket. Regards, Parallels Team
Hello, Thank you for your post. 1. For the first issue when trying to open files from the virtual machine in Preview.app on the Mac, it only opens...
Hello, We have created a ticket for you under the email address used for the forum. We will be reaching out to you to assist further. Regards,...
Hello, Thank you for your post. If you need to transfer your license to a new Mac, please refer to this article:...
Hello, Thank you for your post. If you already have a Parallels Desktop 14 permanent license key, this makes you eligible to purchase the newest...
Hello Larry, Please note that we have made some changes on our side to reset your license key, so you should be able to use it to activate....
Hello All, Please be informed that the issue with Parallels Tools installation on MacOS Tahoe virtual machines has now been fixed in the new...
Hello, Thank you for your post. We have created a Support ticket for you and have contacted you on the email address that you use for the forum to...
Hello, Thank you for your post. We have checked the email address associated to the forum and located the Parallels Desktop 13 license and have...
Hello, Thank you for your post. To install and activate Parallels Desktop on your new Mac, please refer to the "On your new Mac computer: Steps...
Hello, Thank you for your post. If you need the installers for older versions, you can obtain them from here: https://kb.parallels.com/en/5802...
Hello, Can you please try the following: 1. Make sure that "check for updates automatically" is unchecked. 2. When you have the pop-up again,...
