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What are you getting when you run parallels-config? Are you running parallels as root? Did you download the debian package file or the tarball?
Goto Help then Activate Product enter your product activation key and it will work.
It's doing the exact same for me, I'm going to submit a request to them today, or try and call; I was actually going to buy the full version, but...
Wondering if anyone has found a solution for this... I had everything working in Suse 10.1 (running parallels as root and with sound disabled) In...