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Thank you!! Step 2 solved the problem for me. I don't know why it broke, but this has fixed it.
I didn't go back to Parallels 11... I 'reset' Windows and reinstalled Office. I can't remember what other software I had on it, but I'm not...
I am about to go back to Parallels 11 as I have been unable to use my Windows VM effectively since Parallels 12 arrived. This thread contains...
I'm having the same issues - and really struggling to see how to work with this.