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Hi, I am having issues with cancelling my subscription. It is coming to auto renewal but I have no idea what email address it's linked to and I...
As title states, I received an email about auto renewal on June 9th. I don't have Parallels installed on any current computer. When I log in to...
Hello, I subscribed to paralells a year ago and its auto renew is coming up soon. I've tried to view it on my account page but the button is...
Hi Parralels team, I no longer use this software and just noticed it auto-renewed today. Please refund and cancel my parralels subscription. I...
My product subscription is Parallels Desktop for Mac - for 2 computers. I only have Parallels Desktop on one computer...all is fine. This...
How do I get a refund? I forgot to turn off the auto-renew for my subscription.
I am trying to renew my subscription, but the email to continue to payment options is never sent.
Hello, I understand Parallels prefers to sell subscriptions, but why does a user of the regular version, like I am (paying for updates), have to...
Parallels, I want to cancel my PRO subscription as soon as possible. I tried doing this manually, but it is now beyond my control. I would like a...
Hi, I would like to know the difference between Permanent licenses and subscriptions. I have an active permanet licence with an expired...
I recently discontinued my subscription: I am not absolutely sure if it should be still active, however, in my account it is shown as being...
Hi there! I'm getting issues where I click to renew the license, but it fails after I click on: "Review Payment Options & Renew Subscription."...
i just purchased an upgrade instead of the full subscription, since the purchase is still new, is there any way to get a refund?
Hello, I wanted to try parallels so I downloaded it from Appstore and instantly turned off the automaticall subscription renewal.. I expected it...
It's saying I only have 5 days left in the grace period and then I get Toolbox shut down. How can I rectify this? Bill
Can I cancel the subscription anytime and only have paid for however many months I had it for? So essentially, if I bought the 1 year subscription...
I cancelled my subscription some months ago. But now I need the software again, and renewed my subscription payment details. But all the...
Hi my name is Brian and I am a new hire at my company. We have a subscription for a year but the person whose name under that subscription has...
I currently have a parallels 13 education one time purchase version. As I need support for the new macOS I want to upgrade. There is the option...
I have a previous for Parallels 8 registered to my account, and I wanted to upgrade to Parallels 15 According to the upgrade pricing...
