06/0000000A Error when starting application

Discussion in 'Parallels Remote Application Server' started by bruceton911, Apr 7, 2011.

  1. bruceton911

    bruceton911 Guest

    I had a user today receive an insufficient rights.. error when trying to start an application published on our 2X application server farm. We are running Version 8.1 build 918.

    I looked at the log file and saw the following message (internal info x'ed out):

    Failed to open "#4" Application for User xxxxxxxxx@xxx, Client xxxx, Address xxx.xx.xx.xxx:xxxx - (Error 6)

    The user has been able to the application prior to this morning. The 2X system is accessed from three different domains: the 2X system and some user accounts are in domain A and other users are in domain B and C. There are full trust relationships between all three domains. This user has the necessary permissions to access applications published on the 2X system.

    Any assistance or advice would be appreciated, Thanks.
     
  2. gs

    gs Guest

    Hi there,

    what does the error means:

    Error Code: [06/0000000A]
    Section:
    Level: Error
    Problem: Sending E-mail notification failed, could not connect to..
    Request: n/a
    Solution: Make sure that the SMTP Server is configured and named correctly.
    Input correct credentials for authentication.

    From your description it seems it's just related to one or a few users but not generic?
    If yes, did any rights or anything else change for those user(s)?

    Kind regards,
     

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