1.0 Step Forward 3.0 Steps Backwards - 3.0 is alpha at best Has anyone actually gotten the 3.0 upgrade to work? I have been using previous versions of Parallels on a MacBook Pro Core Duo to run Vista Enterprise without any problem ... or at least minor inconvenient problems which could be tweaked ... Overall I had given Parrallels high marks so when they offered the upgrade I didn't hesitate to buy it and when it was released I went ahead and upgraded ... upgraded? Quite the misnomer ... What a sucker I was ... first there is a new VM format ... so you can't go back unless you revert to one of your previous VMs (which we have all painfully learned to back up often) Next there was getting the resolution straighten out -- that turned out to be an improper default checked in the Preferences ... okay, that's forgivable but should be immediately fixed so others don't have to suffer through searching these forums just to find out that there is a check box that needs to be unchecked ... FINALLY, Parallels Tools are UNINSTALLABLE ... no matter what order you try to install the tools -- they NEVER install ... and I don't see ANYONE reporting a solution that is replicateable -- seems to be potluck if it installs at all and even those who finally got it to installed aren't really sure why it finally installed ... Windows keeps requesting drivers that don't exist (that's your only evidence that Parallels is even trying to install TOOLs) You can't uninstall Parallels Tools from the VM side or you get a stupid message that says you can't uninstall unless you are running in VM (which, of course, you are or you wouldn't be able to read that worthless message) And, of course, without the TOOLs -- all of the new feature lauded in the marketing materials aren't available and you are left running a VM which is crippled and is not even half as functional as the previous version ... AND YOU GET THE PLEASURE OF CONSIDERING BUYING SUPPORT TO FIX THE DEFECTIVE UPGRADE Why do you need to buy support? Because literally NO PARALLELS EMPLOYEE ever frequent their own support board to let us know how to fix their crappy release ... This has got to be an incredibly embarrassing release for the company -- but it doesn't help if they just IGNORE their users who are having problems ... Even if they just said they know there is a problem and they are working on it, at least we could have SOME Sympathy Instead we feel like we were HAD -- especially if we got lulled into to thinking that this was a real release that had been properly beta tested ... even a beta release would have been OKAY ... but this isn't even an Alpha grade release ... Does anyone else feel this way or am I the ONLY ONE who can't get this crappy release to work properly and can't believe anyone would even consider for a moment putting this code into general release -- much less charging existing paying users an additional charge for the privilege of getting hosed in this pseudo-upgrade fiasco?