16gb mac running full memory due to prl_disp_service

Discussion in 'Installation and Configuration of Parallels Desktop' started by Dean4, Apr 6, 2018.

  1. Dean4

    Dean4 Bit poster

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    Hello

    So my memory is being pretty well maxed out by this "prl_disp_service" - 7.72gb being used.

    Is this normal?

    Regards

    Dean
     
  2. AJ@Parallels

    AJ@Parallels

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    712
    Hello Dean4, May i know how much RAM memory you have allocated to the virtual machine?
     
  3. Dean4

    Dean4 Bit poster

    Messages:
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    Hello AJ
    Thank you for replying.
    I have just looked and it is set to 8GB.
    Kind regards
    Dean
     
  4. Dean4

    Dean4 Bit poster

    Messages:
    8
    Hello
    Any further help would be great...
    Regards
    Dean
     
  5. AJ@Parallels

    AJ@Parallels

    Messages:
    712
    Kindly open Activity Monitor in Mac side and force quit the " prl_disp_service ". Restart the Mac and then check with it.
     
  6. Dean4

    Dean4 Bit poster

    Messages:
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    Hi AJ
    I have done this and it appears to make no difference. My memory status monitor is still pretty well maxed out...
    Regards
    Dean
     
  7. Dean4

    Dean4 Bit poster

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    I guess this is something I just have to deal with?
     
  8. Arun@Parallels

    Arun@Parallels Parallels Support

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    Hi @Dean4 , is this happening while running any particular application on your virtual machine or is it happening one the virtual machine started ?
     
  9. Dean4

    Dean4 Bit poster

    Messages:
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    Hello Arun
    Thank you for replying.
    Yes, it starts to happen as soon as the virtual machine is started.
    Regards
    Dean
     
  10. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
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    Hi @Dean4 , please reproduce the issue, generate Problem report ID and post it here. We will check and help you out.
     
  11. Dean4

    Dean4 Bit poster

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    Hello Arun
    I think I have now done this:
    A technical report with the ID number 254367698 has been sent to Parallels.
    Regards
    Dean
     
  12. Dean4

    Dean4 Bit poster

    Messages:
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    Hello Arun
    Any news on this, please?
    Regards
    Dean
     
  13. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,257
    Hi @Dean4 , we have reported this issue to our internal team and they are working on it. Will revert back to you as soon as possible.
     

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