2X Client keyboard issues on mac

Discussion in 'Parallels Remote Application Server' started by krilun, Feb 16, 2011.

  1. krilun

    krilun Guest

    Hi

    I am using the 2X Client for mac to connect to a virtual desktop server. This all works fine and I can use the applications available. When I connect to a remote desktop through the virtual desktop the keyboard start to malfunction. For instance when I try to type "/" (shift + 7) it works fine through MS Word on virtual desktop but not on remote desktop through 2X. It is completely random if the remote desktop receives the character "/" or "7". This problem is found on all characters that require the shift key to be pressed.

    By using the visual keyboard on the remote desktop I can see that it detects the shift key press, but it does not register it when the second key is pressed. We have tested this through the windows 2X client too and there is no problem there.

    My current client setup is:
    - OSX 1.6.6
    - Keyboard layout: Norwegian (Bokmaal)
    - 2X Client v9.0.1056

    The Virtual desktop server setup is:
    - 2X Virtual desktop server v9.0.1056
    - windows 2008 r2 Standard

    Any response is much appreciated.

    Thanks.
     
  2. jurgencachia

    jurgencachia Guest

    HI


    Could you kindly test with Microsoft rdp client,I suggest to open a ticket with http://support.2x.com


    Regards,
     

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