2x client won't install on MAC OS X

Discussion in 'Parallels Remote Application Server' started by david15791, Jan 2, 2011.

  1. david15791

    david15791 Guest

    I have VirtualDesktopServer running on a windows machine and I want to connect from my iMac running 10.6.

    When I try to install the 2x Client on the iMac it says "can't install, a new version already exits". But when I search my Mac hard drive for "2x" I find nothing.

    Is there a way to force the install and make it install even if it things it's already there?

    By the way, I have run the uninstaller multiple times and it says "uninstall successful" but when I try to install it always says the same thing: already exists, new version.

    Any help would be greatly appreciated. My whole point for using 2x at all is to access Windows apps from Mac computers. If I can't do that, I don't want 2x at all. I can go windows-to-windows a lot more efficiently with server 2008r2 remote desktop server.

    So please, help somebody (hopefully somebody at 2x) help me use this program on a Mac.

    Thanks in advance.
     
  2. macdev

    macdev Guest

    Hello,

    I have managed to reproduce issue that you have described only in case Installer for older version was not restarted after Uninstaller successfully run. Please confirm that you have no Installer launched when Uninstaller is is running. Or restart Installer process after performing Uninstall.

    If it doesn't help, visit folder /var/db/receipts and remove from there the following files:
    com.2X.pkg.2XClient.bom
    com.2X.pkg.2XClient.plist

    One can do it in Finder with key combination Command+Shift+G , enter /var/db/receipts
    Then move mentioned files in Trash (you will be prompted to provide your Mac admin password)

    Update: Also please move to Trash if exists 2X Client.pkg at location:
    /Library/Receipts/2X Client.pkg

    Restart Installer and try again

    Regards
     

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