2x connections could not be found

Hi guys!

I'm having trouble making a 2x connection to my server. Getting:

Code:

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Code [01/00000004]

The specified remote 2X Connection could not be found.
Verify that you have typed the correct computer name or IP address, and then try to connect again.
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I've made a Terminal Server Connection using the same settings which works fine.

Running
2X Client Version: 6.1.7600 (80) on win xp sp3 on company network
SMB Applicationserver version 9.0, build 1073 on virtual Server 2008 R2 64bit

Going through logs, nothing appears to indicate incoming connections... I was thinking local firewall problem, but since the regular Terminal Server can make connections, that seems unlikely.

Any hints please?

UPDATE: Also tried accessing server from client on another machine, with the same result.

 

Hi there,

for troubleshooting please disable all firewalls and even antivirus.

Here you find an overview of the used ports: http://www.2x.com/solutions/images/Port_Reference.jpg

Kind regards,

 

Thanks a million... must have been the only thing I didn't try. Amazing

Opening the right ports (443+80) solved the problem... but I have a new one.

When starting a published application I get:

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[1800] - The remote computer has ended the connection.
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Now (viewtopic.php?f=3&t=968) suggests it might be a matter of an old RDP on the client. Mine's 6.1.7600.16722 (installed along with 2x client). Got the newest from Microsoft, just to be sure - said I was already up to date.

I checked the log on the server. Seems log in is fine, but when application should be run, nothing is logged...

Information 05/0000000C Wed May 04 10:37:27 2011 Client connection from Address 92.62.202.166:59016 is connecting directly to localhost:3389
Information 06/0000000A Wed May 04 10:37:26 2011 User administrator, Client MEDIEPC, Address 92.62.202.166:3113 wants to open "#2" Application, Server localhost:3389 is available
Information 06/00000034 Wed May 04 10:37:26 2011 Resource LB User 'administrator' Server 'localhost' Session state: 0 - New Session
Information 0E/00000000 Wed May 04 10:37:26 2011 Session login for user: administrator, from IP: 127.0.0.1:3113 was successful.
Information 05/00000018 Wed May 04 10:37:26 2011 Failed to get MAC Address (0x00000043) The network name cannot be found.
Information 06/0000000E Wed May 04 10:37:15 2011 User (administrator) connected from client (127.0.0.1:3109), machine (MEDIEPC)() using OS: Microsoft Windows XP Professional Service Pack 3, Client version: 9.0 (build 1083).
Information 05/00000018 Wed May 04 10:37:15 2011 Failed to get MAC Address (0x00000043) The network name cannot be found.

Any suggestions are mightily appreciated

 

Thanks a million Opening ports 80 and 443 did it for me.

Thomas

 

Hi there,

do you have the same issue using MSTSC?

Did you try the hotfix (http://support.microsoft.com/kb/898713)?

Which connection mode do you use?
Please use the "gateway" mode.

Did you limited the ammount of allowed connections to the TS (see TS settings)?

Do you have enough CALs?

For troubleshooting disable even firewalls and antivirus.

Kind regards,

 

Hi GS,

Thanks for the reply - as noted above, the issue has been resolved by opening ports... sorry to take your time