3094 not working, cannot reinstall tools

Discussion in 'Parallels Desktop for Mac' started by michaelk, Dec 25, 2006.

  1. michaelk

    michaelk Bit poster

    Messages:
    1
    Dear developers,

    first of all congratulations to your impressive software.

    I installed 3036 which worked perfectly, and also the tools (under bootcamp, NTFS, on a MBP 2.33GHz, 2GB).
    Before upgrading to the new beta 3094, I uninstalled the parallel tools, and the parallel tools for bootcamp as requested.

    Then upgraded the Parallels desktop on my MacOS, which succeeded.

    When I first started my VM, the screen appeared that it would install parallels tools automatically. Unfortunately that stopped with a blue screen.
    As a result I got a black screen whenever I rebooted the VM (after the win logo).

    As proposed in the forum I tried to uninstall the parallel tools in safe mode, which did not work as the tools did not appear in my software list (obviously the installation was interrupted before completion).
    Nevertheless I tried to reinstall parallel tools via parallels in a VM, without success (tells me that previous version was not uninstalled completely).
    Unfortunately I cannot uninstall - hence, I removed all registry entries on parallels which succeeded without the entry LEGACY_PARALLELS_TOOLS which creates an error.


    What can I do to make my parallels run again? I don´t want to reinstall my whole windows installation...

    Thanks for your help!

    Michael
     

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