5540/Leopard/Volumizer - Installer Hangs

Discussion in 'Parallels Desktop 3.0 for Mac Public Beta' started by markroedel, Oct 29, 2007.

  1. markroedel

    markroedel

    Messages:
    5
    I hadn't experienced this installing any previous Parallels version...not sure if the new behavior is due to a change in the 5540 installer, or because I installed Leopard over the weekend.

    Anyway...

    When I attempted to run the installer for build 5540, it was hanging right after asking me for my administrator password. I couldn't gracefully close the process ("Can't close/busy/try again later"), and when I'd force-quit, just before going away it'd give me a dialog box saying I needed to close Parallels Desktop before upgrading.

    I finally figured out that Volumizer (http://homepage.mac.com/gweston/volumizer/index.html) was the culprit. I had it set to show mounted disk images in my dock, and to do that it had a "Parallels Desktop" process running corresponding to the disk image that contains the installer. On the assumption that the Parallels installer was just looking for that string in the active process list, I turned off that feature in Volumizer and was able to complete the installation.
     
  2. padmedala9

    padmedala9

    Messages:
    2
    Me too

    I'm having the same issue but do not have Volumizer installed. This is on my new 24-inch iMac, but the installer works fine on my MBP. Any thoughts?
     
  3. Perplexes

    Perplexes

    Messages:
    1
    It hung for me too - A workaround:

    cd /Volumes/Parallels Desktop/Install Parallels Desktop.pkg/Contents/Resources
    sudo ./preflight

    That seemed to unstick it.
     
  4. john dowell

    john dowell

    Messages:
    6
    I've tried turning off internet sharing and the above workaround but my installer is still stuck - any other suggestions?
     
  5. STim

    STim Super Moderator

    Messages:
    942
    john dowell,
    This build should fix your issue. Please let us know if the installer proceeds with it on your Mac.

    Thank you in advance.
     
  6. Robert Moyes

    Robert Moyes

    Messages:
    1
    Build 5570 works!

    But it doesn't accept my Activation Key. Any help?

    thanks,

    RM
     
  7. Alicia

    Alicia Parallels Team

    Messages:
    683
    Hello,

    Robert Moyes, could you please send me your key via PM?

    Best regards,
    Alicia.
     
  8. Heribert

    Heribert

    Messages:
    9
    Alicia,

    same problem for me.
    I can't even install from my original CD's/Downloads anymore......

    I already send a mail to support and Ksenia is working on it...

    I don't want to loose my VM's (including several Linux and Oracle installations), so i decided to not just delete everything... ;-)))

    Cheers,
    Heribert
     
  9. rjscored

    rjscored

    Messages:
    6
  10. Alicia

    Alicia Parallels Team

    Messages:
    683
    Hello,

    Heribert, the trial period should be long enough but if you have to prolong the trial use, feel free to contact me or any other member of our team.

    Best regards,
    Alicia.
     

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