About confusion of multiple Mac

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by H.Morikawa, Nov 5, 2016.

  1. H.Morikawa

    H.Morikawa Bit Poster

    Messages:
    2
    I register 5 mac books (call A, B, C, D, E) to My parallels Access account.
    I could connect each A-E correctly until recently.
    But after updating to Sierra, confusion of recognition A and B was happened.
    In detail,
    When B is disconnected from remote access, I can connect A by selecting A on my iPad.
    But when B is connected, My ipad is connected to B even if I select A.
    And as usual, I can connect B by selecting B on my iPad.

    So if I need to connect A, I always have to disconnect B from parallels access account.

    This issue is kept even after re-register these 2 computers, A and B to my account after deleting both.
    B is on the same home LAN as ipad, but A is outside the LAN.

    Can you help me on this issue?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,859
    Hey, are you using the latest version of Parallels Access? If not, please upgrade and check.
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,859
    Please let us know the results.
     
  4. H.Morikawa

    H.Morikawa Bit Poster

    Messages:
    2
    I am using latest version of Parallels Access with latest version of Sierra.
    It still doesn't work well.
    Is there any other tips worth trying ??
     

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