Access Denied - activate parallel desktop

Discussion in 'General Questions' started by Roza, Sep 7, 2021.

  1. Roza

    Roza Bit Poster

    Messages:
    2
    Hi
    I a trying to activate my parallel desktop and upgrade it but I am keep getting this message
    "Access Denied
    You are signing in from a country or territory where Parallels products are not supported."
    https://my.parallels.com/errors/unsupported_country

    Screenshot 2021-09-08 at 06.47.57.png

    I get the same message when i am trying to logging to the parallels website, so i cant get tickets for Support!
    i would appreciate if you could help me on this matter & solve this problem
    Roza
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,671
    Hi, could you provide us with your Parallels Account email address please?
     

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