Access Screen goes Black

Discussion in 'Accessing your Mac' started by keshiv, Sep 24, 2013.

  1. keshiv

    keshiv

    Messages:
    2
    When I select an app that is already running on my Mac the screen goes black and nothing happens I can go back to main screen that lists apps and I can view what apps are running but I can not access those apps on screen. running over 3g network at the moment
     
  2. KevinPurcell

    KevinPurcell Bit Poster

    Messages:
    2
    I'm experiencing the same issue. I have an iPad mini accessing through Wi-Fi at a separate location from where my MacBook Pro is located (home).
     
  3. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hi All,

    Network ports are necessary to establish a stable connection for Parallels Access
    Follow the steps as suggested at : http://kb.parallels.com/117017 to establish a stable connection for Parallels Access.

    Thanks,
    Maheeshwar
     

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