Access will not connect successfully to an M1 Mac with locked screen

Discussion in 'Accessing your Mac' started by lgp, Dec 14, 2021.

  1. lgp

    lgp Bit Poster

    Messages:
    9
    This is a reported problem (I reported it over six months ago; not sure how many others have reported it). There has been no perceptible progress toward a solution.
    I note that the Parallels Access product page makes no mention of the problem, which I consider highly unethical. Access is effectively useless on all new Macs.
     
    KPOM likes this.
  2. Asish@Parallels

    Asish@Parallels Staff Member

    Messages:
    163
    Hello, We would like to inform you that Parallels Access can access the remote computer when Mac is online. Please make sure that Mac is always online. You can refer to this KB article https://kb.parallels.com/118897 for more information.
     

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