Activation Inquiry

Discussion in 'General Questions' started by ChangW1, Sep 27, 2018.

  1. ChangW1

    ChangW1 Bit Poster

    Messages:
    4
    Parallels Desktop cannot be activated -- error code: 0xC004C003. I tried changing product key, but the product key given to me are 30 digits long whereas the activation site is asking for a 25 digits product key.
     
  2. CL_1

    CL_1 Bit Poster

    Messages:
    4
    Bonjour, je ne peux pas activer parallels desktop 10, on me dit que j'ai atteint la limite d'activation.
    Merci de réactiver ma version.
     
  3. AJ@Parallels

    AJ@Parallels Kilo Poster

    Messages:
    752
    Hello CL_1, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  4. ChangW1

    ChangW1 Bit Poster

    Messages:
    4
    Could you please address the issue posted above as well? Thank you!
     
  5. Hi ChangW1. Please confirm whether you are trying to activate Parallels Desktop for Mac or the Windows guest OS.
     
  6. ChangW1

    ChangW1 Bit Poster

    Messages:
    4
    I am trying to activate Parallels Desktop for Mac.
     
  7. Please provide the screenshot of the error message.
     
  8. ChangW1

    ChangW1 Bit Poster

    Messages:
    4
    Am I missing something that I am supposed to buy alongside parallels desktop?
     

    Attached Files:

  9. Anas1

    Anas1 Bit Poster

    Messages:
    1
    I bought upgrade version and I am a new user what should do to return my money back to buy a license not upgrade
     
  10. AJ@Parallels

    AJ@Parallels Kilo Poster

    Messages:
    752
    Hello Anas1, We have processed a full refund for your upgrade purchase, you can go purchase the full version and activate it directly.
     
  11. SeanD3

    SeanD3

    Messages:
    1
    I bought upgrade version and I only have free trial. How can I adjust purchase for new license?
     
  12. AJ@Parallels

    AJ@Parallels Kilo Poster

    Messages:
    752
    Hello SeanD3, We can process a full refund for your upgrade purchase, you can go ahead and purchase the full version of Parallels Desktop 14 for Mac.
     

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