activation issue

Discussion in 'Licensing and Activation' started by LorneD, Sep 30, 2024.

  1. LorneD

    LorneD Junior Member

    Messages:
    13
    Hi, I have transferred a PArallels Desktop v10.4.0 installation to a new hard drive, and it is telling me that it cannot reach activatepd.parallels.com to activate the product. Can someone from support assist with this please?
     
    LorneD, Sep 30, 2024
    #1
  2. LorneD

    LorneD Junior Member

    Messages:
    13
    Hi, does anyone from Parallels watch this forum?
     
    LorneD, Oct 1, 2024
    #2
    MichalisM likes this.
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    559
    Hello,

    Thank you for reaching out.

    Please share a screenshot of the error message.

    Thanks
     
    Avinash Bundhoo, Oct 1, 2024
    #3
  4. LorneD

    LorneD Junior Member

    Messages:
    13
    Thanks for the reply! I appreeciate the assistance. There should be a screen shot... Screen Shot 2024-10-01 at 4.44.26 PM.jpg
     
    LorneD, Oct 1, 2024
    #4
  5. LorneD

    LorneD Junior Member

    Messages:
    13
    Are you there?
     
    LorneD, Oct 3, 2024
    #5
  6. LorneD

    LorneD Junior Member

    Messages:
    13
    Hello? I REALLY NEED TO GET THIS ISSUE RESOLVED. I started this thread five days ago, and have received one reply to which I replied in less than 1 hour. I understand that the software isn't supported, but I'm not asking for support. I'm being prohibited from using the software that I bought and paid for by your authorization system, and I'd really appreciate getting a workaround so that I can continue to use the software that we paid for.
     
    LorneD, Oct 4, 2024 at 6:51 AM
    #6
  7. LorneD

    LorneD Junior Member

    Messages:
    13
    Please help.
     
    LorneD, Oct 7, 2024 at 6:13 AM
    #7
  8. LorneD

    LorneD Junior Member

    Messages:
    13
    Anybody?
     
    LorneD, Oct 9, 2024 at 7:04 AM
    #8

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