activation key

Discussion in 'Parallels Desktop for Mac' started by lance.scs, Mar 30, 2007.

  1. lance.scs

    lance.scs

    Messages:
    3
    could any one please advise how to contact Parallels? My problem is that I bought Paralles for Mac and I have not received an activation key after 1 full week. None of my e-mails is answered. I know that this is not the right place but if only I could get a contact. Thanks, Lance
     
  2. murphy

    murphy

    Messages:
    64
    Have you checked your SPAM trap to see if it intercepted the email with the key?
    Any chance that you entered your email address incorrectly on the order?
    Their phone number from the Contact Us link at the top of this forum is
    +1 (425) 282-6400 (sales and general questions only)
     
  3. STim

    STim Super Moderator

    Messages:
    942
    Lance,

    Send me the email you used when placing the order to private messages.

    Or, you can contact the sales team using the phone above, but keep in mind they work on business days only.
     

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